Leisure Travel FAQs

Using a travel agent to book a holiday can offer several advantages over booking on your own, especially if you want a smooth, stress-free experience. You benefit from expert advice, personalized itineraries, information on exclusive deals, and local insights.

Our involvement in booking your holiday can vary from highly-involved (suggesting holidays and activities) to just booking exactly what you ask. We handle everything in between, from arranging transportation and securing lodging to providing expert local guides. We also offer specially negotiated flights!

Yes! We are very comfortable working with any and all budgets.

Yes. Our agents are available for you and are also talking with vendors to negotiate deals on your behalf.

Once you make your reservations, we'll use our connections and clout to provide extra amenities, room upgrades, late checkouts, and more.

Travel insurance is available and highly recommended to protect you and your travel investment. Many international trips involve non-refundable tours depending on cancellation timing. Proper travel insurance protects our clients from unforeseen circumstances that may cause unplanned cancellations.

You may settle payment through our secured online payment solution with real-time confirmation, or via Bank transfer, or Mobile Money.

Any intention to cancel a booked holiday, please contact us right away. We prefer information in writing, and the company shall apply cancellation policies as applicable. If you purchased travel insurance, contact the insurance company on their 24-hour help line to start the cancellation process.

During peak times, we may not adhere to cancellation policies due to advance full payments to hotels and lodges, making cancellations 100% non-refundable. Additionally, most least expensive fares are non-refundable, and change fees up to $300 per ticket can exceed the ticket cost!

When you make your holiday reservations with us, a Travel Creations representative can provide useful ideas and feedback on mandatory inoculations, what to bring, and what to wear according to local customs and traditions.

We recommend booking 3-6 months in advance for the best rates and availability, especially for popular destinations like Thailand or the Maldives. Last-minute bookings are possible but may limit options.

Absolutely! Our agents can tailor your itinerary to include specific activities, dining preferences, or off-the-beaten-path stops, such as a safari in Kenya or a cultural tour in Morocco.

We offer a range of options, from luxury resorts to budget-friendly hotels, and eco-lodges. Let us know your preference, and we’ll find the perfect fit.

Yes, we design family-friendly itineraries with kid-friendly activities, such as wildlife tours in Kenya or beach resorts in Zanzibar, ensuring fun for all ages.