1. Data analytics and consulting services
As a travel management company, we don’t just provide travel services, we help companies control their business travel spend by providing data analytics, consultancy, security & risk management solutions for their employees and account management.
2. Tailor-made solutions
We take a very comprehensive approach to all of our clients. We study their travel pattern and existing contracts if any. It allows us to make recommendations on preferred travel partners as well as what type of travel policies your company should have in place. We ensure that all your travel solutions are tailor-made to your exact needs. This differentiates us from our competitors because with us, you get the most out of this partnership.
Yes, we put it in all caps because we all want to SAVE money where we can. We are able to save you money because of our affiliations; we are tied in to numerous travel networks worldwide that give us better negotiating power than individual companies. We are very strategic in who we choose as our partners keeping in mind that the goal is to leverage relationships that will give our clients the best service and prices available. We offer solutions that will drive costs down, offer great savings and increased efficiencies.
We have been in business for 24 years and have been offering the best rates for our customers. We are constantly in contact with our customers before they leave for their business trip and advise them of lower fares should it become available. We also pride ourselves on our ability to adapt to new technologies, new market demands and new travel cultures so as to maintain high-level service and products for our customers.
We are always at the forefront of new technology and innovations that take our services and business to another level. We ensure to deliver the most competitive and high quality services to our esteemed clients. Our customers are able to enjoy cutting edge solutions like Agentivity, a travel business intelligence solution that enables immediate and real time tracking of corporate travelers globally, enabling our clients meet their duty of care obligations in handling emergency situations. We also have an online flight booking engine which is an end-to-end solution that allows you, as the end customer, to book, pay and get your air ticket in real time from our website. We could go on and on about our technology but that’s an entire article on its own which we will be sharing here soon.
6. Supporting Services
As you can already gather, we are an all-rounded company so we do not only book your flights, we offer supporting services such as accommodation booking, travel insurance, car rental, excursions, meetings, incentives, and conferences services. We also process visas for instances where personal appearance at the embassies is not a requirement thus ensuring you get all your travel solutions from one convenient place.
7. 24/7 support
We are always at your disposal. We make sure you can reach us 24/7 should you require any further assistance or last-minute reservations. Our dedicated support team is always one phone call away and is empowered to personally manage any situation that may arise.
We only recruit the best professionals in their respective positions. Our staff has been carefully recruited to form a team that is well trained, experienced, professional and dedicated in both corporate and leisure travel. We know that our clients’ experience of Travel Creations will be governed by the skills and manners of our people - they are our business. We do not compromise on the careful recruitment and selection of knowledgeable and expert staff, one way we make a difference. We are committed to the empowerment of our people on a consistent basis and education remains key to this process.
9. Partnerships and affiliations
We are not just a travel management company, we are a GLOBAL travel management company. We are the sole partner of Reed and Mackay in Kenya. R & M represents a unique partnership of independent travel management companies from all over the world who all share the same common goal – to provide innovative, flexible and competitive solutions to meet global travel needs. We are also members of IATA, KATA, KATO and KTF among others. Click here for the full list of partners and affiliates.
10. We don’t shy away from giving back
Yes, we care about our community and our clients that is why we always give back. Travel Creations has a strong legacy as a responsible business since its inception. We understand that we have a responsibility to our society and we have made Corporate Social Responsibility (CSR) an integral part of our business culture. We also give back to our clients through TCL Advantage Plus, our loyalty program. All your travel earns points which you can redeem for amazing rewards!
We could give so many more reasons but we will stop there for now. We are always ready and willing to answer any questions you may have, feel free to contact us. Keep on the lookout for more articles about travel and Travel Creations.